Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience and allow certain features to work properly.

Cookies contain information about your use of our website, but they do not typically identify you personally. We use cookies in compliance with UK data protection laws, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core functionality such as:

• Security and authentication
• Shopping cart functionality (if applicable)
• Form submission and validation
• Cookie consent preferences
• Session management

Legal basis: Legitimate interest - these cookies are necessary for our website to function and provide services you've requested.

Analytical/Performance Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about:

• Pages visited and time spent on each page
• Traffic sources and user journeys
• Browser and device information
• Website performance and errors
• Popular content and features

We use services like Google Analytics to gather this information. All data is anonymised and used only to improve our website and services.

Legal basis: Consent - we only use these cookies with your explicit consent.

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced features such as:

• Remembering your preferences and settings
• Personalised content and recommendations
• Live chat functionality
• Video and audio player settings
• Social media integration

Legal basis: Consent - we only use these cookies with your explicit consent.

Marketing/Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns:

• Tracking conversions from advertisements
• Retargeting visitors with relevant ads
• Measuring ad campaign performance
• Building audience profiles for advertising
• Limiting the number of times you see an ad

We may use services like Google Ads, Facebook Pixel, and LinkedIn Insight Tag for these purposes.

Legal basis: Consent - we only use these cookies with your explicit consent.

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

4. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner offering three options:

• Accept All: Allows all cookies including analytical, functional, and marketing cookies
• Necessary Only: Only allows essential cookies required for the website to function
• Customize: Opens detailed settings where you can choose which categories to accept

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser cookies and revisiting our site
• Using your browser's cookie management tools
• Contacting us directly at [email protected]

Browser Cookie Controls

Most browsers allow you to control cookies through their settings. Here are links to help:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Note: Disabling certain cookies may affect your experience on our website and prevent some features from working properly.

5. Cookie Retention

Different cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until they expire or you delete them
• Our Cookies: Typically expire after 30 days to 2 years depending on purpose
• Third-party Cookies: Controlled by the respective service providers

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or prominent website notice.

Please check this page periodically for updates. The "Last updated" date at the top of this policy indicates when it was last revised.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

8. Your Rights

Under UK data protection laws, you have rights regarding cookies and personal data. These include the right to withdraw consent, access your data, and lodge complaints with the Information Commissioner's Office (ICO).

For more information about your rights, please see our Privacy Policy.